GDPR Compliance

Data Controller

For the purposes of data protection legislation, the data controller is:

polimabrog
45 Churchill Way
Cardiff, CF10 2HE
United Kingdom
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services and communicating relevant information
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligation: Processing is necessary to comply with legal requirements

Your Rights Under GDPR

Under the GDPR, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request that we limit how we use your data
• Right to data portability: You can request transfer of your data to another service provider
• Right to object: You can object to certain types of processing, including direct marketing
• Rights related to automated decision-making: You have rights regarding automated decisions that significantly affect you

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected] with details of your request. We will respond to all requests within one month, though this may be extended by two additional months for complex requests.

You will not be charged a fee for exercising your rights unless your request is clearly unfounded or excessive.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our data protection representative at [email protected].

International Data Transfers

We primarily store and process data within the United Kingdom and European Economic Area. If we transfer your data outside these areas, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls limiting data access to authorized personnel
• Regular staff training on data protection practices

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Tel: 0303 123 1113
Website: www.ico.org.uk

Updates to This Information

We may update our GDPR compliance information from time to time. Any changes will be posted on this page with a revised date.